I purchased a gift for a participant – when will it arrive?

Surprise gift purchases made through our Outfit the Kid program during the donation process arrive 3-6 weeks after the close of the campaign they were purchased from. Group leaders will receive an automatic confirmation email with a FedEx tracking number as soon as the team’s package leaves our warehouse, and will be responsible for the distribution of these items once they have been delivered.

If you have any questions about your purchase, please reach out to our support team at support@snap-raise.com or by phone at (206) 285-0906.