When will I receive my gear order?

Incentive prizes and gift items are shipped directly to the fundraiser’s group leader 3-6 weeks after the close of the campaign. Once the package has left our warehouse, the group leader will receive an email including a FedEx tracking number to track the order and confirm delivery. After delivery, the group leader is responsible for the distribution of the team’s items.

If you are a group leader with questions about the Incentive/OTK gift package, please reach out via email to support@snap-raise.com or our support line at (206) 285-0906.